TERMS & CONDITIONS

  • Rates are in New Zealand dollars and include 15% Goods & Services Tax.
  • Child rates apply to children 6-14 years inclusive. Children 0-5 years are free of charge.
  • For groups of 1O paying customers or more a maximum of 2 free of charge (F.0.C.) per coach is allowed, where the group contains a guide and/or tour leader. Drivers are F.0.C. if they wish to accompany the group.
  • For groups of 9 paying customers or less a maximum of 1 F.0.C. per coach is allowed, where the group contains a guide and/or tour leader. The Driver is F.0.C. if they wish to accompany the group. If the group has a driver guide then only one F.0.C. will apply in total.
  • Groups are required to pre book at least 48 hours prior to arrival.
  • Any amendments to your booking are to be made by 3.00pm the day prior to your arrival. Amendments to be sent to Lakeland Queen’s reservations via fax or email.
  • If numbers decrease for a reservation on the same day, then a 50% cancellation fee can apply. If numbers decrease for a reservation on the previous day, then no cancellation charges apply.
  • If the entire group cancels a reservation on the previous day, then no cancellation charges apply. 100% full cancellation fee applies for “NO SHOW’ bookings.
  • Should the captain make a final decision not to cruise due to unsuitable weather conditions, the meal will still be served on-board the vessel for the convenience of the passengers and no refund will be provided.
  • Suitable for all ages
  • All weather, except extreme winds
  • Bookings are essential – book early to avoid disappointment
  • Bookings can be made for up to 199 people

The iconic Lakeland Queen is soon setting sail on a new journey!

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